Emergency Q

Emergency Q is an innovative digital solution aimed at alleviating overcrowding in Hospital Emergency Departments (EDs). The app bridges the gap between patients, EDs, and Doctors’ clinics by providing real-time information on waiting and treatment times for non-emergency cases. Individuals can determine the urgency of their medical condition, make informed choices about where to receive care, and remotely join queues at after-hours medical providers across New Zealand.

One of the standout advantages of using this digital platform is the ability to save considerable time when seeking medical assistance. It also offers educational resources to help users understand what constitutes an emergency medical condition. Access to this knowledge positions individuals to better assess their healthcare needs and opt for the most appropriate treatment venue.

The game boasts a track record of substantial impact by reducing patient volumes in client EDs by up to 14%, translating to over 100,000 hours saved for both patients and medical staff. This efficiency gain not only lowers ED operating costs but also enhances healthcare accessibility, particularly for those from lower socioeconomic backgrounds.

With its success in New Zealand, the platform has expanded its reach internationally, providing hospitals worldwide with its proven patient management system. Whether in need of quick medical attention or looking to avoid long waits at the ED, the app equips users with the necessary insights to navigate their healthcare journey effectively.